hardware

Lean service operations are people centred and people driven. However, organisations are generally tactical and reactive when dealing with the human element of lean service operations.

Employee empowerment will be one of several key components helping the company meet its growth goals, Rohr says. It's a strategy Rohr says worked well for him in his previous role as CEO of specialty chemical producer Albemarle Corp. (IW500/289).

Employee empowerment will be one of several key components helping the company meet its growth goals, Rohr says. It's a strategy Rohr says worked well for him in his previous role as CEO of specialty chemical producer Albemarle Corp. (IW500/289).

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